logo of Expo XT Nice CXone Assistant on the GPT Store

Expo XT Nice CXone Assistant on the GPT Store

Use Expo XT Nice CXone Assistant on ChatGPT Use Expo XT Nice CXone Assistant on 302.AI

GPT Description

Expert in interpreting Nice CXone CDR Plus Disposition Data collected using Direct Data Access

GPT Prompt Starters

  • "Analyze CDR data; suggest top 5 Expo XT NiceAcdCdr_fact_table reports:"
  • "Guide me on connecting DDA to Power BI."
  • "Explain each DAX for Expo XT Nice CXone:"
  • "Hi {user_name}! Based on your {recent_activity}, shall we dive deeper into CXone disposition data?"
  • "Interested in creating interactive dashboards for agent performance? What metrics matter most to you?"
  • "Exploring ways to leverage Expo XT Nice CXone Analytics in Power BI? What's your primary business question?"
  • "You are an AI assistant tasked with creating advanced DAX formulas for a Power BI report layout focused on call center analytics. The report integrates Expo XT with NICE CXone. Your goal is to develop DAX measures that accurately calculate the required metrics for each visual in the layout. First, carefully review the following layout description: <layout_description> ### Power BI Report Layout Tab Description The Power BI report layout tab is meticulously designed to display a comprehensive set of call center performance metrics using various visualization types. Each section of the layout is strategically placed to ensure that users can easily interpret the data and gain valuable insights into call center operations. Below is a detailed description of the layout: ### Top Row Visuals 1. **First Visual (Top Left)** - **Visualization Type:** Clustered Bar Chart - **Metrics/KPIs:** - **Total Calls by Agent:** This metric displays the number of calls handled by each agent, highlighting their activity levels. - **Average Call Duration by Agent:** This metric shows the average duration of calls handled by each agent, identifying efficiency and potential training needs. - **Explanation:** This visual allows users to compare call volume and average call duration per agent, highlighting high performers and those requiring improvement. 2. **Second Visual** - **Visualization Type:** Line Chart - **Metrics/KPIs:** - **Call Volume Over Time:** This metric illustrates the total number of calls over specified time periods, identifying trends and fluctuations. - **Explanation:** This line chart helps managers visualize call volume trends over time, allowing for strategic planning and resource allocation during peak periods. 3. **Third Visual** - **Visualization Type:** Stacked Column Chart - **Metrics/KPIs:** - **Call Outcomes by Agent:** This metric displays the distribution of call outcomes (e.g., successful, failed) per agent. - **Explanation:** This chart shows the distribution of call outcomes per agent, providing insights into agent performance and identifying areas where additional training may be required. 4. **Fourth Visual** - **Visualization Type:** Pie Chart - **Metrics/KPIs:** - **Call Disposition Categories:** This metric shows the proportion of different call dispositions. - **Explanation:** A pie chart visually represents the proportion of various call dispositions, enabling quick assessment of the most common outcomes and facilitating decision-making. 5. **Fifth Visual** - **Visualization Type:** Card Visual - **Metrics/KPIs:** - **Total Number of Calls:** This metric displays the total number of calls handled within a specified period. - **Average Call Handling Time:** This metric shows the average time taken to handle a call, indicating overall efficiency. - **Explanation:** Card visuals provide high-level metrics at a glance, essential for quick status updates and executive summaries. ### Central Visuals 6. **Central Large Visual** - **Visualization Type:** Area Chart - **Metrics/KPIs:** - **Total Call Duration by Hour of Day:** This metric visualizes the total duration of calls throughout different hours of the day. - **Explanation:** An area chart showcases call duration distribution throughout the day, aiding in resource allocation and identifying peak operational hours. 7. **Second Large Visual** - **Visualization Type:** Matrix - **Metrics/KPIs:** - **Detailed Call Records by Agent and Date:** This visual provides a detailed, tabular view of call records by agent and date. - **Explanation:** A matrix offers an in-depth, tabular view of call records, enabling detailed analysis of individual calls by various dimensions such as agent and date. ### Bottom Row Visuals 8. **First Visual (Bottom Left)** - **Visualization Type:** Clustered Column Chart - **Metrics/KPIs:** - **Calls by Day of Week:** This metric displays the number of calls handled on each day of the week. - **Explanation:** This chart highlights call patterns across the week, aiding in understanding and optimizing weekly schedules. 9. **Second Visual** - **Visualization Type:** Tree Map - **Metrics/KPIs:** - **Call Reasons by Volume:** This metric shows the most frequent reasons for customer contact, categorized for easy interpretation. - **Explanation:** A tree map provides a visual breakdown of call reasons, identifying the most common issues and helping prioritize areas for process improvements and staff training. 10. **Third Visual** - **Visualization Type:** Gauge Chart - **Metrics/KPIs:** - **Average Customer Satisfaction Score:** This metric displays the average score of customer satisfaction. - **Explanation:** The gauge chart quickly indicates customer satisfaction levels, providing an immediate sense of how well the service is meeting customer expectations. 11. **Fourth Visual** - **Visualization Type:** Slicer - **Metrics/KPIs:** - **Date Range Selector:** This allows users to filter data by date range. - **Explanation:** A slicer enables users to filter data by date range, offering flexibility in analyzing different time periods. ### Design Enhancements 1. **Color Scheme:** - Use a consistent and contrasting color palette aligned with Expo XT's branding to ensure clarity, visual appeal, and brand consistency. 2. **Interactivity:** - Implement drill-through actions to allow users to navigate from high-level summaries to detailed records seamlessly, enhancing the user experience and providing deeper insights. 3. **Tooltips:** - Add custom tooltips to provide additional context and insights on hover, enhancing data comprehension without cluttering the visuals. 4. **Responsive Design:** - Ensure the layout adjusts dynamically to different screen sizes, maintaining usability and readability across devices. 5. **Annotations:** - Include annotations on key visuals to highlight significant trends or anomalies, guiding users' attention to critical insights. --- These recommendations and descriptions are designed to create a visually stunning, user-friendly interface that showcases the robust integration of Expo XT with NICE CXone. This setup provides comprehensive and insightful call center analytics for both end users and resellers, ensuring optimal performance and a superior user experience. </layout_description> Using this layout description as a reference, create advanced DAX formulas for each of the 11 visuals outlined. Develop DAX measures that accurately calculate the required metrics. Utilize advanced DAX functions and techniques such as CALCULATE, FILTER, SUMX, and others where appropriate. For each visual, provide the following in <measure> tags: 1. The name of the measure(s) 2. The complete DAX formula(s) 3. A brief explanation of the formula and its components Ensure your formulas: - Leverage data from the fNiceACDCDR fact table and dNiceUsers dimension table - Are optimized for performance, especially considering large call center datasets - Incorporate time-based calculations, agent performance metrics, and complex aggregations as needed Address the visuals in the following order: 1. Top row visuals (5 visuals) 2. Central visuals (2 visuals) 3. Bottom row visuals (4 visuals) Pay special attention to: - The clustered bar chart showing Total Calls by Agent and Average Call Duration by Agent - The line chart displaying Call Volume Over Time - The area chart illustrating Total Call Duration by Hour of Day - The matrix providing Detailed Call Records by Agent and Date After providing formulas for all visuals, suggest one additional advanced measure that could offer deeper insights into call center performance. Explain its business value and potential visualization in <additional_measure> tags. Present your response in the following format: <dax_formulas> [Your DAX formulas for each visual, enclosed in <measure> tags] </dax_formulas> <additional_measure> [Your suggestion for an additional advanced measure, its business value, and potential visualization] </additional_measure> Use the sample data in the file "fNiceACDCDR.csv" and the Python tool to generate the corresponding visuals for each DAX formula created. Ensure to inspect the data columns first, use appropriate columns, and handle any missing data transparently. <python_visuals> [Your Python code snippets for generating each visual] Note: 1. Ensure all necessary libraries are installed before running the code. Include installation commands if required (e.g., `pip install squarify`). 2. Verify that the specified columns exist in the dataset. Include checks and handle missing data appropriately. </python_visuals> Ensure your response demonstrates how Expo XT's integration with NICE CXone can be leveraged through powerful data analysis using DAX."
  • "Curious about advanced DAX techniques for CXone analytics? Let's explore together!"
Use Expo XT Nice CXone Assistant on 302.AI

Expo XT Nice CXone Assistant GPT FAQs

Currently, access to this GPT requires a ChatGPT Plus subscription.
Visit the largest GPT directory GPTsHunter.com, search to find the current GPT: "Expo XT Nice CXone Assistant", click the button on the GPT detail page to navigate to the GPT Store. Follow the instructions to enter your detailed question and wait for the GPT to return an answer. Enjoy!
We are currently calculating its ranking on the GPT Store. Please check back later for updates.

More custom GPTs by Metropolis on the GPT Store

Power Query Assistant

Expert in Power Query and DAX for Power BI, offering in-depth guidance and insights

10K+

Power Query Assistant on the GPT Store

Paul "Tech Lead"

Solutions Architect,Prompt Engineer,Product Manager,Python Coder

800+

Paul "Tech Lead" on the GPT Store

Chat with Power BI

Simplify Your Data Analysis with ChatGPT for Power BI

300+

Chat with Power BI on the GPT Store

CDR

Explore call detail records (CDR) for a variety of PBX platforms including Cisco UCM, Webex Calling, Avaya, Mitel, NEC, and others with this UC trained GPT. Use specific commands to help you expertly navigate and troubleshoot CDR from diverse UC environments.

200+

CDR on the GPT Store

MS Teams - UC Analytics Copilot

Your Expert in Microsoft Teams Communication Analysis

100+

MS Teams - UC Analytics Copilot on the GPT Store

CDR Guru

To master Unified Communications Data across platforms like Cisco, Avaya, Mitel, and Microsoft Teams, by orchestrating a team of expert agents and providing actionable solutions.

100+

CDR Guru on the GPT Store

NEC SMDR GURU

Explore call detail records (SMDR for NEC). Use specific commands to help you expertly navigate and troubleshoot CDR from diverse NEC Phone System environments.

100+

NEC SMDR GURU on the GPT Store

Webex Calling CDR Call Reporting Interpreter

Expert in interpreting Webex Calling Call Detail Records

100+

Webex Calling CDR Call Reporting Interpreter on the GPT Store

Vision for Power BI

Add GPT4 Vision to Analysis with ChatGPT Vision for Power BI

100+

Vision for Power BI on the GPT Store

Metropolis LinkAI Navigator

Your copilot in navigating discussions on platforms like Microsoft Teams and Zoom Phone, ensuring you never miss an opportunity to leverage Metropolis solutions.

90+

Metropolis LinkAI Navigator on the GPT Store

MetroBot AI AutoAgent

Integrated Persona for Enhanced Collaboration

80+

MetroBot AI AutoAgent on the GPT Store

MetroBot AI - AutoAgent

Integrated Metropolis Team Member for Enhanced Collaboration

80+

MetroBot AI - AutoAgent on the GPT Store

Metropolis Developer Navigator

Enriching project management endeavors, coding proficiency, continuous education in AI, BI and UC trends, and facilitating direct code execution to enhance task automation and problem-solving capabilities within their local, Fabric, Azure, and other cloud environments and Frameworks.

80+

Metropolis Developer Navigator on the GPT Store

Browser with MClick Expert

Agentive web navigation, content retrieval, and data synthesis

60+

Browser with MClick Expert on the GPT Store

BradT: The Fault Finder

Identifies & emphases the negatives in everything with genius IQ

60+

BradT: The Fault Finder on the GPT Store

Expo XT CUCM for Power BI Assistant

Expert in CUCM CDR Analysis & Power BI Reporting

60+

Expo XT CUCM for Power BI Assistant on the GPT Store

Metropolis Diagrams, Logos, and Brand Navigator

Accessing and utilizing Metropolis diagrams for marketing brochures.

50+

Metropolis Diagrams, Logos, and Brand Navigator on the GPT Store

Data Dictionary Expert

Specializing in generating comprehensive data dictionaries with focus on Unified Communications (UC) analytics, particularly Call Detail Records (CDR)

50+

Data Dictionary Expert on the GPT Store

Synthetic Data Generator

Expert AI assistant generating realistic synthetic chatbot conversation data for Metropolis.com

50+

Synthetic Data Generator on the GPT Store

Denise Sales Copilot

Introducing Denise Sales Copilot: Your AI-Driven Email Expert

40+

Denise Sales Copilot on the GPT Store

Paul's CiscoLive 2024 Conference Navigator

Assisting Paul with his tasks in his roles at Metropolis Corp and as an exhibitor at the conference

40+

Paul's CiscoLive 2024 Conference Navigator on the GPT Store

Marketplace Copilot for Metropolis

Navigating Microsoft marketplace tasks in Metropolis

30+

Marketplace Copilot for Metropolis on the GPT Store

Metropolis Data Model Navigator (MDMN)

Designed to offer an intuitive, efficient, and highly personalized interaction experience. It simplifies complex tasks, fosters exploration, and delivers actionable insights, adapting to your unique needs and preferences.

30+

Metropolis Data Model Navigator (MDMN) on the GPT Store

Metropolis Marketing Navigator

Supports the marketing team in creating content, email templates, brochures, PowerPoints and press releases that showcase Metropolis products' unique features.

30+

Metropolis Marketing Navigator on the GPT Store

Meet Paul's AI Assistant Metropolis Navigator

AI Assistant crafted to boost efficiency, productivity, automation while fostering collaboration throughout his team at Metropolis Corp and valued partners

30+

Meet Paul's AI Assistant Metropolis Navigator on the GPT Store

Power BI App Template for AppSource Offer Maker

The AI Assistant CoPilot is designed to guide users through the process of creating and optimizing offers on Microsoft Marketplace, ensuring adherence to best practices outlined in the Microsoft AppSource & Azure Marketplace guides.

30+

Power BI App Template for AppSource Offer Maker on the GPT Store

Webex Calling CDR Power Query Expert (Claude)

Expert in interpreting Webex Calling Call Detail Records

30+

Webex Calling CDR Power Query Expert (Claude) on the GPT Store

EntraClean Assistant 🧹

Telecom Directory Sync & Analysis Specialist 🔄📞📊

30+

EntraClean Assistant 🧹 on the GPT Store

Metropolis "You are ..." Navigator

Include EVERYTHING, fully, completely about

20+

Metropolis "You are ..." Navigator on the GPT Store

Metropolis Website Navigator

Guide workflow designed to help users navigate Metropolis Corp's extensive suite of communication analytics and collaboration solutions. It provides interactive support, detailed product information, and personalized assistance to optimize user experience

20+

Metropolis Website Navigator on the GPT Store

CommuniCatalyst AI

Your dedicated assistant for revolutionizing unified communications and collaboration solutions at Metropolis Corp. This GPT specializes in blending AI and data analytics with communication technologies.

20+

CommuniCatalyst AI on the GPT Store

Metropolis Copilot

Expert guide for Metropolis Corp's Products, Services, and Roles to Assist Employees and Customers Accomplish Goals

20+

Metropolis Copilot on the GPT Store

Search and Summarize with Interlinked Blocks

Summarizing documents with clarity, focus, and user engagement

20+

Search and Summarize with Interlinked Blocks on the GPT Store

Metropolis

Your specialized guide for Metropolis Corp's communication solutions

20+

Metropolis on the GPT Store

Ignite AI Pathfinder

Your Microsoft Ignite Personal Assistant Copilot

20+

Ignite AI Pathfinder on the GPT Store

Document Summarization Service and File Management

Designed to process and summarize a wide variety of documents, incorporating specific user requirements for the summary output

20+

Document Summarization Service and File Management on the GPT Store

Chatbot UI

Guide users through a structured, detailed process for installing and running Chatbot UI on their computer, emphasizing clarity, efficiency, and user support.

20+

Chatbot UI on the GPT Store

Paul's Copilot 🧭

Transparent, adaptive assistance to optimize your workflow through intelligent automation and interactive learning features

20+

Paul's Copilot 🧭 on the GPT Store

Azure ARM Template Architect

Expert in ARM template construction and optimization

10+

Azure ARM Template Architect on the GPT Store

LLM Model Cost Analyzer

Expert in LLM pricing and capabilities, skilled in analyzing diverse data.

10+

LLM Model Cost Analyzer on the GPT Store

Action Maker

Enable seamless querying of Power BI datasets, ensuring that users can effortlessly generate and interpret data visualizations

10+

Action Maker on the GPT Store

Metropolis Sales Navigator

Empowering this team, facilitating the identification of opportunities, tailoring sales strategies, and ultimately driving the adoption Metropolis Products

10+

Metropolis Sales Navigator on the GPT Store

Call Center Analytics

Transform your call center with Qcloud's real-time and historical analytics. Gain unparalleled insights into performance, customer interactions, and operational efficiency.

10+

Call Center Analytics on the GPT Store

Azure Function and OpenAPI Expert Coder

Enhance the Azure Function and OpenAPI specification to improve user experience and functionality for the ChatGPT custom action.

10+

Azure Function and OpenAPI Expert Coder on the GPT Store

Metropolis Corp Conference Selection Assistant

Optimize your conference strategy with data-driven insights specifically tailored to maximize ROI for Metropolis Corp through strategic conference recommendations.

10+

Metropolis Corp Conference Selection Assistant on the GPT Store

Metropolis Paul's Navigator (Claude)

AI Assistant with PD Persona/PMD expertise, offers strategic AI engineering, product management, and unified communication analytics advice at Metropolis.

10+

Metropolis Paul's Navigator (Claude) on the GPT Store

AI Songwriter for CiscoLive 2024

Prompt expert for creating songs based on specified user inputs and preferences.

10+

AI Songwriter for CiscoLive 2024 on the GPT Store

Metropolis Integration Navigator

streamline the integration of Expo XT by Metropolis Corp with various phone systems, enhancing unified communications across your enterprise

9+

Metropolis Integration Navigator on the GPT Store

AI CostWatch

Azure AI CostWatch: AI-powered cost assessment for Azure AI services. Collects usage data, analyzes costs, generates optimization recommendations, and predicts future expenses. Integrates with Azure Dashboards for easy access.

8+

AI CostWatch on the GPT Store

Forensic AI-Detector

Equipped to effectively analyze, score, and identify AI-generated text

8+

Forensic AI-Detector on the GPT Store

Manager and Communication Navigator

This AI Assistant, akin to a Journal to Enlightenment, combines the wisdom of various professions to guide both managers and employees on a path toward improved communication, recognition, and personal growth.

7+

Manager and Communication Navigator on the GPT Store

Metropolis Innovation Guidance Assistant (MIGA)

Your virtual companion in the journey of product innovation

7+

Metropolis Innovation Guidance Assistant (MIGA) on the GPT Store

Expo XT Mitel SMDR

Expert AI assistant specializing in the interpretation, validation, and analysis of Mitel 3300 SMDR (Station Message Detail Recording) data.

7+

Expo XT Mitel SMDR on the GPT Store

Call Accounting

Expert in CDR analysis for cost optimization

6+

Call Accounting on the GPT Store

Paul's MS Build 2024 Conference Navigator

Create and manage the Microsoft Build 2024 conference aligning with Paul's role at Metropolis Corp

6+

Paul's MS Build 2024 Conference Navigator on the GPT Store

Prompt Engineering Maestro

Combine intuition with disciplined optimization to achieve model master

5+

Prompt Engineering Maestro on the GPT Store

ProfitWatch Hotel Call Accounting

Assists hotels with telecom report management.

5+

ProfitWatch Hotel Call Accounting on the GPT Store

Unified Communications Analytics

Navigate the complexities of unified communications with ease. Expo XT offers in-depth analytics to streamline your collaboration and interaction data across platforms.

4+

Unified Communications Analytics on the GPT Store

SharonH: HalluciNator

Because it’s all about spotting those pesky hallucinations in AI responses. A bit edgy, and gets straight to the point.

4+

SharonH: HalluciNator on the GPT Store

Expo XT RingC CDR Expert

Expert in researching, evaluating, and documenting the integration between Metropolis Expo XT Unified Communication Analytics for Power BI

4+

Expo XT RingC CDR Expert on the GPT Store

Bubble

Bubble Maker

1+

Bubble on the GPT Store

DataSync Wizard

DataSync Wizard is your dedicated AI assistant designed to navigate the intricacies of integrating Expo XT for Cisco UCCX with Power BI, enhancing your data visualization and analytics capabilities.

1+

DataSync Wizard on the GPT Store

Metropolis Corp Negotiation Specialist

Assist Metropolis Corp in negotiations with end users and resellers

1+

Metropolis Corp Negotiation Specialist on the GPT Store

Best Alternative GPTs to Expo XT Nice CXone Assistant on GPTs Store

Expo AI Chatbot

I help with Expo coding, debugging, and improving React applications.

100+

Expo AI Chatbot on the GPT Store

Expo React Native Pro

Expert in Expo React Native, offering clear, commented code.

70+

Expo React Native Pro on the GPT Store

Expo XT CUCM for Power BI Assistant

Expert in CUCM CDR Analysis & Power BI Reporting

60+

Expo XT CUCM for Power BI Assistant on the GPT Store

Expo Assistant

大阪関西万博の「Sphere Secure」プロジェクトに特化した議事録作成のエキスパートです。

40+

Expo Assistant on the GPT Store

Expo Pro

Helps with React Native Expo routing.

40+

Expo Pro on the GPT Store

Expo AI

Mobile App Advisor for high-performance app development.

30+

Expo AI on the GPT Store

Expo Migrator Expert

Expert in migrating React Native to Expo and troubleshooting errors

20+

Expo Migrator Expert on the GPT Store

Expo Builder 👷‍♂️

Your React Native Specialist. Ask me and I'll give tips, write screens and even tests for you.

10+

Expo Builder 👷‍♂️ on the GPT Store

Expo Config Plugin Buddy

Make any react-native lib compatible with expo by creating a config plugin

10+

Expo Config Plugin Buddy on the GPT Store

Expo Explorer

An expo assistant providing event info based on user criteria.

10+

Expo Explorer on the GPT Store

Expo Expert

Expert in Expo, answering technical questions with clarity.

10+

Expo Expert on the GPT Store

Metropolis Integration Navigator

streamline the integration of Expo XT by Metropolis Corp with various phone systems, enhancing unified communications across your enterprise

9+

Metropolis Integration Navigator on the GPT Store

Expo Expert

Expert in Expo for React Native, providing up-to-date information and guidance.

8+

Expo Expert on the GPT Store

Expo Assistant

Multilingual, precise exhibition assistant, tech-focused, with email drafting.

8+

Expo Assistant on the GPT Store

Expo Expert

Your go-to source for exponential function queries.

7+

Expo Expert on the GPT Store

Expo Coder

Interpretador de código React Native em português, usando Expo.

7+

Expo Coder on the GPT Store

Expo Auth Helper

Helps fix authentication issues in Expo apps on iOS and Android.

7+

Expo Auth Helper on the GPT Store

Expo XT RingC CDR Expert

Expert in researching, evaluating, and documenting the integration between Metropolis Expo XT Unified Communication Analytics for Power BI

4+

Expo XT RingC CDR Expert on the GPT Store

Unified Communications Analytics

Navigate the complexities of unified communications with ease. Expo XT offers in-depth analytics to streamline your collaboration and interaction data across platforms.

4+

Unified Communications Analytics on the GPT Store

DataSync Wizard

DataSync Wizard is your dedicated AI assistant designed to navigate the intricacies of integrating Expo XT for Cisco UCCX with Power BI, enhancing your data visualization and analytics capabilities.

1+

DataSync Wizard on the GPT Store